GET WHAT’S COMING TO
YOU Negotiate the Best Possible Severance Package
by
Kate Wendleton
Case Study: Beth Short-Timer Gets Outplacement
Beth had worked at Intelliger for less than two
years, including working only two days a week for the past month. The
company wanted her to leave, but stay on for another month to train a new
person.
Beth wanted two months’ severance, the $60,000 bonus money
that was due her, and outplacement help. Following the advice in this
article, she ended up with a significant portion of the bonus money,
four weeks’ severance and outplacement with The Five O’Clock Club.
Even consultants and short-timers have negotiated
severance.
Case Study: Daniel Help Starting
His Own Consulting Business Daniel’s case is more typical.
Like most people who receive a termination notice, Daniel was stunned when
he received the news—and rightly so, after 12 years on the job. Daniel had
been given every assurance that his career was on the rise and his job
with the company secure. A year earlier, when he received an offer from a
competitor, his supervisors begged him to stay on. These professional assurances went beyond
words, though. Daniel’s compensation was made up of a base salary plus
bonuses tied to performance. With his future looking so rosy, Daniel felt
comfortable purchasing an expensive home.
The ink was scarcely dry on the new deed when Daniel was hit
with the news that he had been replaced. The company offered him a
severance package consisting of nine months of base pay (which represented
a small part of his prior year’s compensation) and only three months of
traditional executive outplacement. (Companies typically offer
outplacement packages that end just when you need them the most – at the
three-month mark when you are
A traditional outplacement firm
cannot help you negotiate severance with your employer (it is a
conflict of interest since your employer is their client), but The Five O’Clock Club can help
you (because you are our client).
about to get offers.)
When he called me at the Five O’Clock Club, Daniel was still in
a state of shock. He knew that his severance package was inadequate, but
he did not feel he would be able to negotiate anything better. Should he
just take what they offered and move on? Absolutely not! Many departing employees have
more leverage than they think—sometimes simply by asking for fairness—or
even sympathy. In Daniel’s case, his age (51) raised the specter of age
discrimination. We worked together to develop a strategy and he went back
to his company armed with his plan. The result? He walked away with
$125,000 more and a commitment for off-site office facilities as well as a
full year of career counseling to help him launch his own
business.
Daniel’s case is not an unusual one. Here at The Five
O’Clock Club, we counsel many professionals, managers and executives
dissatisfied with their severance packages, but hesitant, for a variety of
reasons, to say so.
The first thing I advised Daniel to do was to return to his
company and tell his supervisor that he had trouble accepting what was
offered because he would have financial difficulties. “I want to remain
whole,” was the phrase that Daniel used to express his feelings to anyone
he spoke with. The phrase helped Daniel to focus on his goal while sending
a message to company officials that he was not just after money. He wanted
to leave with his dignity and pride intact, and with the ongoing help he
would need to move ahead. After his twelve years of service, the company
owed him that.
Why would a company agree to any of Daniel’s demands?
Because he wasn’t going to stop pestering them until he was satisfied. He
would prod the company officials until they gave in. They wanted to get
him out of their lives. To do that, they soon realized, meant they had to
pay his price.
It doesn’t mean that Daniel was obnoxious. My advice to him
was to be “pleasantly persistent.” Of course, Daniel had to make a
commitment to go back to these people again and again. He didn’t have any
trouble holding to that resolve. “Here’s what I want,” he would say.
Concentrating on his purpose spurred him on.
Based on my counseling
sessions with Daniel and others, I can offer further guidance on how to
negotiate the severance package you deserve. Here are some things to
consider: Deal with each compensation issue
separately. A severance package is made up of many items. These may
include an actual cash settlement, career counseling help, benefits,
office space, and other items, depending on the industry and company. Like
Daniel, who neglected to scrutinize the outplacement help he was being
offered, you need to look at each component individually. A large cash
settlement, for example, may quickly be eaten up if you end up paying for
outplacement help and benefits. Decide what you want.
List what you think is fair and also what you think you are likely to get.
It helps if you have some idea of what others have received. “Company
policy” may have nothing to do with what people actually get.
Push to continue your benefits. It costs a company very
little to carry employees on its medical plan. But if you try to duplicate
that coverage on your own, it would cost a lot.
Develop a mantra. Daniel’s was, “I want to remain whole.”
Find one that succinctly describes your feelings, such as “I just want to
be treated fairly.” The phrase will keep you focused and give your overall
campaign consistency. Then, no matter what they say, you can repeat your
mantra. In addition, it is not out of line to talk about
the stress you and your family are suffering.
Ask for career counseling services for one year. You
should never underestimate the amount of time it will take you—or the help
you will need—to find another comparable position. Depending on the
complexity of your situation and your own psychological makeup, your
search may last a long time—some tough searches have taken more than a
year.
You’ll need a year because your search may take that long.
You may even decide in the middle of your search to start your own
consulting business, then realize that consulting is not for you after
all, and resume looking for an on-payroll job instead.
If your company grants you only one to six months’
outplacement assistance, you could find yourself cut off in the middle of
your job search. Therefore, ask for The Five O’Clock Club service. If your
company has a contract with a traditional outplacement firm, ask your
company to supplement less-than-full corporate outplacement help with
attendance at The Five O’Clock Club.
If you find you do not like your
new job—or lose it—you can return to The Five O’Clock Club during that
year and continue your search. (Traditional outplacement firms do not
allow you to return once you have been “placed.”)
Don’t take money over outplacement. A cash settlement of
$25,000—or even $5,000—sounds like a lot, but on your own you are unlikely
to spend what you need for career counseling services. Instead, you are
likely to skimp and end up unemployed longer or taking a lesser job than
what you would have landed if you had received all the help you need. Get
whatever cash you can and ask for the outplacement help as an added
benefit. Select the career counseling service yourself.
Although your firm may have a relationship with an outplacement firm, many
companies allow you to select the outplacement service of your choice.
Remember that, with traditional outplacement firms, the
“client” is your former employer. With The Five O’Clock Club, the client
is you! You will probably be impressed with the plush space and other
amenities offered by the outplacement firms. But space does not help you
get a job: career counseling does.
Many people in traditional outplacement come to The Five
O’Clock Club for the career counseling help—so they can get a job! Some
negotiate with their prior employers to pay for The Five O’Clock Club’s
services in additional to traditional outplacement, and some pay for The
Five O’Clock Club on their own so they can get a good job .
It’s better to ask for Five O’Clock Club help
and get space elsewhere. We can give you some ideas.
In
addition, most packages at traditional outplacement firms end at the
three-month or six-month mark. Most outplacement packages at The Five
O’Clock Club are for a full year. This extra time gives you more
“breathing room” to find the situation that is best for you.
Use outplacement help
to launch your own consulting business. Daniel’s dream was to have his own
business. He was tempted to take a cash settlement, believing that the
money was the most important ingredient he needed to form his new company
from scratch. I convinced him otherwise. A highly qualified Five O’Clock
Club career consultant can help you write a business plan, develop your
target list, brochure and verbal “pitch,” and serve as a valued advisor
until you are on your feet.
Peter, an unemployed actor in his mid-forties, came to The Five
O’Clock Club because he was having trouble starting his own consulting
business. He wanted to coach senior executives in presentation techniques.
After working with The Five O’Clock Club, he landed his first three
clients who were senior executives at major corporations. Then we advised
him to increase his rates and showed him how to get more business on an
ongoing basis. Peter was so successful that his wife quit her job, he
ended up buying a 30-acre estate, while keeping an apartment in the city.
You can start Five O’Clock Club counseling even though you
have not completely come to terms with your employer—it can help with
that! You can be looking for another job at the same
time you are pushing your company for a better settlement. A traditional
outplacement firm cannot help you negotiate severance with your employer
(it is a conflict of interest since your employer is their client), but
The Five O’Clock Club can help you (because you are our client).
If your company only offers three months’ traditional
outplacement and refuses to budge, you could take it—and ask if you could
come back and ask for a monthly extension if you are conducting a full and
active search and have not landed by that time. Then, right before the
three months are up, go in and push for an extra month at a time.
However, if you negotiate for The Five O’Clock Club’s services,
it is unlikely that you will have to ask for more. At The Five O’Clock
Club, you can receive a full year of outplacement help—and negotiate a
space allowance as well—for what your company would pay for three months
at a traditional outplacement firm. Find out what other
employees have walked away with. Use this information to further your own
case.
Daniel discovered that what he was offered was not
what he had to settle for. He almost made a mistake—one that would have
been very expensive in the short term, as he struggled to make ends meet,
and in the long term, because he never would have been able to afford to
start his own business in such style.
Make sure you don’t settle for less, either. Every
situation is unique. Get help negotiating your severance package. The
amount you spend on a little bit of counseling can reap enormous benefits.
You will end up with what you deserve and need. It may cost your company
more, but as the saying goes, you’re worth it.
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